A Legal Disclaimer

Overview

We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for important information regarding processing times, delivery estimates, and shipping conditions.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly delayed.

2. Shipping Times

Estimated delivery times may vary depending on your location and local carrier services.

Estimated Delivery

• Domestic Shipping: 3–7 business days

• International Shipping: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.

Please allow up to 48 hours for tracking updates to appear.

5. Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

• Shipping carriers

• Customs clearance

• Weather conditions

• Incorrect shipping information

• High shipping volumes or unforeseen circumstances

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

7. Damaged or Lost Packages

If your package arrives damaged or appears lost during transit, please contact us as soon as possible.

For damaged deliveries, we may request:

• Photos of the packaging

• Photos of the product

• Order information

We will work with the shipping carrier to resolve the issue as quickly as possible.

8. International Shipping

International customers are responsible for complying with local import laws and regulations.

We are not responsible for delays or fees related to customs processing.

9. Contact

If you have any questions regarding shipping or delivery, please contact our support team through the contact information available on our website.